Legal
Terms of Service
Last updated: September 2026
1. Overview
These Terms of Service govern your use of the TrueLight Web Agency website and services. By using this website or requesting services, you agree to these terms.
2. Services
TrueLight Web Agency provides website design, development, digital experiences, custom website functionality, integrations, launch assistance, and related services. The exact scope of a project will be determined by the applicable proposal, agreement, or other written project documentation.
3. Project Requests and Proposals
Submitting a project request does not create a client-service relationship or guarantee that TrueLight Web Agency will accept the project. Project scope, pricing, timelines, deliverables, responsibilities, and payment terms will be established before work begins.
4. Pricing and Payment
Prices displayed on this website are starting prices unless otherwise stated. Final pricing depends on project scope, functionality, customization, integrations, content requirements, and other project requirements. Payment schedules and amounts will be communicated in the applicable project agreement or proposal.
5. Client Responsibilities
Clients are responsible for providing accurate information, required content, approvals, credentials, materials, and feedback reasonably necessary to complete a project. Delays in providing required materials or approvals may affect project timelines.
6. Content and Intellectual Property
Ownership and licensing of project deliverables, source code, designs, content, third-party materials, and other intellectual property will be determined by the applicable project agreement. Clients are responsible for ensuring that materials they provide do not infringe the rights of others.
7. Third-Party Services
Websites may use third-party services such as hosting providers, domain registrars, email providers, analytics platforms, payment processors, APIs, or other software. Third-party services are subject to their own terms, pricing, availability, and policies.
8. Website Availability
We strive to provide reliable services, but we cannot guarantee that this website or third-party services used with a project will always be available, uninterrupted, or error-free.
9. Limitation of Liability
To the extent permitted by applicable law, TrueLight Web Agency is not responsible for indirect, incidental, consequential, or other damages arising from the use of this website or services. Specific liability provisions for a client project may be established in the applicable project agreement.
10. Changes to These Terms
We may update these Terms of Service as our services, technology, or legal requirements change. Updated terms will be posted on this page with a revised update date.
11. Contact
For questions regarding these terms or TrueLight Web Agency services, contact us at hello@truelightwebagency.com.